configure the redirection URL after successfully creating a query in the client portal

  • 3 April 2019
  • 0 replies
  • 267 views

Hi. Would it be possible, in some parameter, to configure the URL of
redirection after creating, successfully, a ticket in the client portal?

Maybe there is some parameter that is sent via POST in the form or something like that

Ej Now then create a ticket in the customer portal
https://some.freshdesk.com/support/tickets/new
It redirects me to:
https://some.freshdesk.com/support/login
I would like you to redirect me to, for example
https://www.google.com

Thank you




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