I have integrated the feedback widget in to a website. When a customer submits a ticket they are presented with the the thank you message. However there is also a hyperlink entitled "GO BACK". When clicking on that link, the widget then loads the helpdesk screen but it doesn't fit the position on my website correctly. Is it possible to remove the "GO BACK" link completely or at least have the helpdesk screen open a new window if it is clicked? At the moment it doesn't look very professional.
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social LoginLogin for Freshworks Employees Login with LinkedIn
or sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.