Freshdesk API v2 Library in Google Apps Script

  • 12 January 2016
  • 0 replies
  • 174 views

Hello,


I wrote a library for freshdesk api v2 for my self usage. It's named GasFreshdesk - https://github.com/zixia/gas-freshdesk

var MyFreshdesk = new Freshdesk('https://UR.freshdesk.com', 'TOKEN')

var ticket = new MyFreshdesk.Ticket({
helpdesk_ticket: {
description:'A description'
, subject: 'A subject'
, email: 'you@example.com'
}
})

ticket.assign(9000658396)
ticket.note({
body: 'Hi tom, Still Angry'
, private: true
})
ticket.reply({
body: 'Hi tom, Still Angry'
, cc_emails: 'you@example.com'
})
ticket.setPriority(2)
ticket.setStatus(2)

ticket.del()
ticket.restore()

Logger.log('ticket #' + ticket.getId() + ' was set!')


If there's anybody use google apps script with Freshdesk, it might be help.


:)



This topic has been closed for comments