Freshdesk Emails Not working

  • 30 September 2020
  • 1 reply


I am starting up with Freshdesk and the customer activation emails don't send, also the email forwarding from my support email to Freshdesk get bounced back and the ticket doesn't get created.

Returns with an error saying the mailbox is blocked.

1 reply

Userlevel 5
Badge +9

Hello Kieren,

We can see that our support team has addressed this query for you via a ticket logged. Do feel free to write to us for further assistance and we would be happy to help. Cheers!