How do you Sync Azure users as contacts in Freshdesk

  • 9 August 2022
  • 0 replies

I have setup SSO for a new freshdesk account and am trying to work out how i have Freshdesk know about all our employees, so that when i go to create a ticket i can select and assign it to them.  i cannot see anywhere in the settings that seems to support this - can anyone advise?

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