Image on signature shows enlarged on recipients email

  • 25 November 2021
  • 1 reply


Can anyone help/has anyone had this issue. I have asked freshdesk for help but problem still not resolved.

If we put our company logo into our signature and change the size to smaller then send a client an email from FD the logo shows very large on their email. Any help appreciated thanks 

1 reply

Userlevel 5
Badge +12

Hello @SCARLETTBOLTON, good day! Thanks for reaching out to us on Freshworks Community. I understand you are facing issues with adding your logo. Upon analzing the past tickets, we could see that the issue was addressed earlier. 

We’ve reopened the case to have this checked further. The ticket ID is 9886648. 

Have a good day!