Import old emails to Freshdesk

  • 1 October 2018
  • 1 reply

I've this problem: When I redirect my old mails from Apple Mail, I got the tickets in freshdesk from this mail history. But the timestamp is from now and not from the original mail.

How can I solve this?

Or how can I import old emails(not from gmail) in to freshdesk?

Thanks a lot!


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1 reply

Hallo Michael,

hast du eine Lösung gefunden ?