List all tickets merged in primary ticket

  • 2 September 2022
  • 1 reply

Is it possible (especially via APIs) to get one of the following

  • if a ticket is merged and to which ticket
  • all the tickets that have been merged into the current ticket

1 reply

Userlevel 3
Badge +5

Hi @DavideM,


If you are okay with automatically merging tickets based on certain conditions, you can use the “Automerge” app to automatically merge them because this app will also update a custom ticket field with the ID of the merged tickets. Then I guess it would be possible to retrieve the field data via API