Visit Freshworks.com Visit Freshworks

logo resize

  • 5 September 2016
  • 2 replies
  • 277 views
A
Rank

 I have problem with the logo image:


- it gets automatically resized


- I have problems getting a bigger logo that does not look pixelated and a retina optimized logo




Anybody had similar issue? Your suggestions would be very appreciated!






This topic has been closed for comments

2 replies

aravind.sundararajan
Rank
Userlevel 4
Badge +12





Hello,




You can embed the logo in a different way instead of going with the default option so that the Logo Image Quality is kept intact.




Kindly login to the Admin -> Portal -> Portal customisation -> Layout and Page -> Portal page, Please go the header tab and replace the snippet {{ portal | logo }} with the below code.


 


<a href="/support/home" class="portal-logo">


<span class="portal-img"><i></i>


<img src="your image public url " alt="Logo" onerror="default_image_error(this)" data-type="logo" style="height: 50px; width: 196px;"></span>


</a>


<h1 class="ellipsis heading">Support</h1>









Cheers!







Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
S
Rank

Hi. Am I right that a nice logo is only possible with Estate or higher? If so, please make it possible to upload a high quality logo (retina) with the basic plans like garden or blossom. This is a basic feature nowadays...


Terms of UseCookie settings