I'm a new user and created an account as a solo agent.
I'm looking for a way to get notifications in the notifications center on the web page. I don't mean the desktop notifications (that aren't working either so I've disabled it) to get stuff in the little popup that appears when we click on the bell icon on the top right of the page. A number of notifications would be great too.
Currently I get nothing even if all the filters are green (which means selected right ?) even though people are responding or creating new tickets. I even made a Dispatch'r to make sure every made ticket are assigned to me.
And, even the android app doesn't send any push notification (all the filters are selected too).
Any idea ? Thanks a lot !