Problem with attachments in change control templates

  • 16 April 2019
  • 1 reply

Hi, not sure if anyone can offer some thoughts on this. I have started using templates for change control and I would like to attach documentation to them.

Regardless of what I attach (PDF, word, text), and regardless of size (all below 100k), once I save the template, the attachment is lost.

I can immediately go back in to edit the template and it is not there.

Has anyone had similar problems?



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1 reply

Hello Chris,

This is unfortunately a forum for app developers working on Freshworks Apps. You are unlikely to get assistance on your question about Freshdeks templates here. May I request you to write to instead?