I am looking into a new help desk solution for a school district I am interning at. The current software they use is a solution that requires major support on the school's end and is in-house server based solution (that can ONLY be accessed when logged into the district).
Of course, with schools - the budget is extremely tight. So I have a few questions:
- If they like Freshdesk AS-IS, can they use the free version with three agents (or is it for non-profits / non-commercial only?)
- If they need more from Freshdesk (other plans), what kind of discounts do you offer to schools?
- They will only need three - five agents...
- For example, for five agents in the Blossom Plan - without any discounts it would be $768 annually with five agents