School Districts

  • 23 December 2013
  • 1 reply

I am looking into a new help desk solution for a school district I am interning at. The current software they use is a solution that requires major support on the school's end and is in-house server based solution (that can ONLY be accessed when logged into the district).

Of course, with schools - the budget is extremely tight. So I have a few questions:

  1. If they like Freshdesk AS-IS, can they use the free version with three agents (or is it for non-profits / non-commercial only?)
  2. If they need more from Freshdesk (other plans), what kind of discounts do you offer to schools?
  • They will only need three - five agents...
    • For example, for five agents in the Blossom Plan - without any discounts it would be $768 annually with five agents

Thank you very much! - Elliot (

This topic has been closed for comments

1 reply

Hi Elliot

I am creating a Ticket on your behalf and closing this Discussion here, since we cannot discuss pricing etc in the Forums