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Question

Solution Page customisation

  • 19 January 2022
  • 2 replies
  • 86 views
S
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Userlevel 1
Badge +3

Hi

 

Is it possible to customise the solution page>article. The editor allows for editing in code but doesn’t allow for changing the background of the article. For example, i want to insert an image in the background and have a table and text on top. I also want my embedded videos to pop-up when the user clicks on them rather then start playing.

Any help will be appreciated.

 

Thanks

2 replies

B
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Userlevel 6
Badge +11

Hi @shimi - your best bet is probably to edit the html directly in order to have better control over the look and feel of the articles.

This is a great website for learning and testing html:

https://www.w3schools.com/html/

Good luck! :-)

CYDEF . ca (cyber security through threat hunting)
lee.cliff
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@BrynCYDEF - The editing of the HTML in the “code view” on FreshService articles doesn’t actually make any changes for me. I save it with an adjustment and nothing updates. I made 

for this issue, but if you have any context, I would appreciate it. It seems like you are saying you should be able to edit the HTML article by article.

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