widget and email commands

  • 28 April 2015
  • 3 replies

  • Apprentice
  • 0 replies


I recently start to use your system. Great job! I ownder if there is some way to indicate (populate) to the widget the requester email, and email commands. the page where I use this widget use login which is not an standard.

thank you

This topic has been closed for comments

3 replies

Userlevel 3
Badge +8


Sorry for the delay in getting back to you.

But we're going to be converting this topic into a ticket so that we can help you better with your requirement. 

I believe that would be okay.


Did you find a solution for this customer?  I would also like to be able to populate the email address with the user's email address associated with their account for our product.

Userlevel 4
Badge +12

Hello Shannon,

It's unfortunate that we've not updated this thread. Here is the solution for this request : https://support.freshdesk.com/solution/articles/154064-pre-populating-feedback-widget-form

Hope this helps.