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Limiting metric results

  • 23 March 2021
  • 1 reply
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I’ve created a report in Freshdesk to show customers with the most unresolved tickets.  It works, but I get too many results to be readable.  Is there a way to limit the amount of results, something “list only top 10”?

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Best answer by hemanth.ramya 24 March 2021, 07:07

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Hello ​​​​​​@sakhlaghi 

 

You can make use of the Rank order option under the widget filters (Edit widget section) to show top/bottom ‘n’ results in the widget of a report.

 

 

Please refer to the article link to get detailed insights on the Analytics features supported in each plan: https://support.freshdesk.com/en/support/solutions/articles/50000001108-analytics-features-for-each-plan

 

Cheers,

Freshdesk Community Team

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