Question

ticket.portal_url contains https when it should contain http

  • 2 March 2021
  • 1 reply
  • 7 views

As you can see in the following screenshots, the tag produces a URL with HTTPS when it should produce a URL with HTTP. 

Our customers are complaining because the URL causes the browser to indicate that they are being directed to a non-secure website.


1 reply

@djackson Hi there!
Unfortunately, there doesn't seem to be a screenshot attached to the question. 
Please update your notification emails with the placeholder and feel free to write to support@freshdesk.com if the issue persists.
Cheers!

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