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HI,

 I'm reaching out for some advice. I work at a D2C brand, Basil (we sell kids' lunch boxes, water bottles, and plates), and we're currently facing a significant issue with our WhatsApp campaigns due to a recurring code error, 131049. I'm trying to understand why this is happening. Could you let me know if you've faced similar issues? and any recommended actions? Additionally, when setting up a WhatsApp flow, it is possible to configure it within Freshmarketer to re-engage those individuals who were initially shown as a code error (either by retrying after some time or by using SMS as an alternative method of reaching out).?

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