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Date: October 10, 2023 | 

Our customers shared, & we listened. The Major Incident Management module now features several powerful enhancements including:

  • Advanced Status Page customizations and functionalities including privacy & deletion
  • Post Incident Reporting 
  • Automatic creation of Major Incidents via Alert Rules
  • Advanced functionalities for collaboration

Watch these enhancements in action and discover how Freshservice makes businesses more resilient without breaking the bank.

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