Date: 14 December, 2023 |
You understand that to resolve fast, you need to acknowledge sooner. And for that you probably have an on-call process in place. But is it efficient enough?
Discover how Freshservice On-Call Management – recently revamped for enhanced user experience – can help you:
- Create complicated shifts with ease
- Use escalation policies (new) to streamline escalation
- Refine ServiceOps in your organization