Frio Blue Theme for Freshdesk Customer Portal

  • 11 March 2022
  • 5 replies

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Frio Blue is a professional and extremely versatile theme for the Freshdesk support portal. It is fully responsive and Retina ready to give your readers a pleasant reading experience. Its minimalistic design makes it super easy to navigate. Frio has custom blocks that you can use for a wide range of purposes.


Theme Features

  • Article formatting components. Make your articles more attractive and easier to read with Tabs, Accordions, Callouts, Tables, Lists, Videos, and other options. 

  • Responsive and Retina-ready. All our Freshdesk templates look great and work properly on all devices.

  • 100% compatible with all Freshdesk features. The theme has been tested thoroughly to ensure that every Freshdesk function is fine-tuned and brings the highest level of performance to your customers.

  • Customizable homepage. Change the hero image and mix layout elements like custom blocks, category views, and recent articles. 

  • Three color presets and customizable colors.


Branding and Customization

If you want the Frio theme to look identical to your website, you can do it easily with CSS and HTML, or we can do it for you with Freshdesk Branding.

If you’d like to add more changes in design and functionality, the Frio theme is the right choice. It follows the industry code standards, and it’s easy to read and modify for other developers. However, if you aren’t a developer, let us help you with the Customization service.


Here are some examples of Frio customization

Explore the best Freshdesk portal designs →


Add More Functionality to your theme

Freshdesk extensions are ready-made solutions that improve the self-service experience and overcome problems of the default help center. 

  • Side navigation. Show categories, folders, and articles on inner pages.

  • Table of Contents. Highlight titles of relevant sections as users scroll articles.

  • Alerts. Inform users with responsive and simple notices.

  • Status Widget. Demonstrate the status of critical tools and inform your users about maintenance activity or possible outages.

See All Extensions →


About Breezy Themes

1,000+ companies worldwide have chosen Breezy Themes for their unique design, high level of performance, and ease of use. We are the only Freshworks partner for the design and customization of Freshdesk and Freshservice portals. 



Visit our website →

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Freshworks recommends Breezy Themes to their customers


“Our partnership with Breezy Themes ensures businesses using Freshdesk can create highly personalized customer experiences. Breezy Themes are specialists with experience in building

and implementing custom themes and templates based on customer requirements.”

Rajiv Ramanan, Head of Freshworks Marketplace


5 replies

Really amazing theme

Userlevel 2
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This Freshdesk customer portal is based on the customized Frio theme:


Hi, how can i customize a homepage?

Userlevel 2
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Hi, how can i customize a homepage?

Hi there,

You can customize the homepage layout using built-in options. If you want more changes, you can use your coding skills (HTML and CSS), or our developers can do all the work for you

Love the theme! It looks great and it’s easy to customize. The team is super responsive and patient 🙂 they answered all the questions we had very fast. Thank you!