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Hi

I want to embed knowledge base to my other website.

But I don't want "New support ticket" and " Check ticket status" show on the same page. 

Is it possible to hide them?

I've tried this but it doesn't work https://support.freshdesk.com/support/discussions/topics/16184


Thank you


2017-3-4_e4_b8_8b_e5_8d_8804-31-48_26016.png

Hello Sabrina,


You can use the following code under Admin -> Portals -> Customise portal - > Stylesheet section to hide these links.


 

.hc-nav{
display:none;
}

 


Cheers!

Hi,

This doesn't seem to work, any suggestions what I might be doing wrong?

Thanks,

Ewan

Hi,

Any similar CSS to hide 'Login' ?

Thanks,

Ewan

Hello @EwanFarry,


Can you please share the URL of your Support Portal.


We'll send you a solution.


Thanks

Team Aries Themes


Is it possible to only hide “check ticket status”?

Hello @EwanFarry,

 

Can you please share the URL of your Support Portal.

 

We'll send you a solution.

 

Thanks

Team Aries Themes

 

Can you fix my issue?

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