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Hi



I want to embed knowledge base to my other website.



But I don't want "New support ticket" and " Check ticket status" show on the same page. 



Is it possible to hide them?



I've tried this but it doesn't work https://support.freshdesk.com/support/discussions/topics/16184






Thank you






2017-3-4_e4_b8_8b_e5_8d_8804-31-48_26016.png


Hello Sabrina,






You can use the following code under Admin -> Portals -> Customise portal - > Stylesheet section to hide these links.






 



.hc-nav{


display:none;


}




 






Cheers!



Hi,

This doesn't seem to work, any suggestions what I might be doing wrong?

Thanks,

Ewan



Hi,

Any similar CSS to hide 'Login' ?

Thanks,

Ewan



Hello @EwanFarry,


Can you please share the URL of your Support Portal.


We'll send you a solution.


Thanks

Team Aries Themes




Is it possible to only hide “check ticket status”?

Hello @EwanFarry,

 

Can you please share the URL of your Support Portal.

 

We'll send you a solution.

 

Thanks

Team Aries Themes

 

Can you fix my issue?

Reply


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