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Thank you for joining our AI group! This forum is your go-to space to explore all things AI—ask questions, share feedback, connect with peers and product experts, clarify doubts, explore new ideas, and access tailored solutions and resources. You’ll also have the chance to be a part of exclusive sessions led by product experts. In this group, you can dive deeper into Freddy AI Agent—a powerful catalyst for transforming both customer and employee experiences.

Icebreaker:

Let’s get to know each other better! Please share your thoughts using the following format:

  1. Name & What you do :
  2. Favorite part of the AI Summit: (What did you enjoy most about the event?)
  3. Feature of Freddy AI Agent you’re most excited about: (Which feature caught your attention?)
  4. One thing you’re hoping to learn or explore more about in this group: (Any specific questions or areas of interest?)

Looking forward to hearing your thoughts and kicking off some great conversations around AI!

Welcome to the AI Conversation Lounge!

​@GlennA ​@jose.quintero.f  ​@nicolewoods  ​@Tabitha  ​@lylesaustin86  ​@rdgilman76  – we’re excited to have you here! Feel free to introduce yourselves and share what you loved about the AI summit! 
 

  1. Name & What you do :
  2. Favorite part of the AI Summit: (What did you enjoy most about the event?)
  3. Feature of Freddy AI Agent you’re most excited about: (Which feature caught your attention?)
  4. One thing you’re hoping to learn or explore more about in this group: (Any specific questions or areas of interest?)
  1. Name & What you do: ITSM Analyst working to align Business and IT leaders on ITSM practices
  2. Favorite part of the AI Summit: Forresters presentation on ITSM and Ai and long-term roadmap. 
  3. Feature of Freddy AI Agent you’re most excited about: I think our business teams could benefit most from agentless resolution and also looking forward to when Freddy can hand off to a human agent when additional assistance is needed.
  4. One thing you’re hoping to learn or explore more about in this group: I am new to Ai and for years I have worked with companies to create a “single source of truth” and in the near future, that will be less necessary. I am also interested in the security ramifications related to exposing documents to the right users and not the wrong users.

Thanks for hosting the event, it was well presented and relevant to the times. Great work!

Tagging the newest members today - ​@Andrew Klaassens ​@lmiranda ​@Kyle.Garbacz 

Hello Everyone!

Happy Friday! 🎉

I’m thrilled to welcome the newest members to the AI group, and I also see some of you are completely new to the community—welcome aboard !! I’m tagging a few of you here to share your thoughts on the AI Summit—what you liked, your impressions of the latest features, and any other feedback you have. We’d also love to hear what you’d like to see more of in this group moving forward!

Looking forward to hearing from you all!

 

​@eeha0120 ​@MarkM ​@EnergyLab ​@m.klinzing ​@Kevin Parker ​@Ecco ​@ITMike ​@RobCrossHM ​@lcruz ​@jessica.hyncik ​@Keri Sandler_First Legal ​@mford_gd ​@mohan.dass ​@Thomas H ​@vhunt ​@Julian Llanos ​@halvorsond 

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