Hello folks!
I am brand new to Freshworks environment and have 7 years of Salesforce experience.
Today I started my 14 days trial and must get a Freshdesk POC ready for a prospect by Sept 27th.
Can anybody offer some advice?
I am on the EST time and available in any timezone if someone can help. Looking forward to learn from the community. 
Hi
Welcome to Freshworks Community. :)
We are happy to help you, please let us know your requirements with Freshdesk and we can address them accordingly. It would be great if you can share your usecase more in detail and add relevant screenshots if possible for better reference.
Cheers,
Hi
I have tried several times to setup the email forwarding feature and keep getting errors:
Thanks for getting back to us,
Can you please share a screenshot of the error message you received when saving the custom mailbox configuration? Also, it would be great if you can share the HAR file when receiving the error. Looking forward to hearing from you.
Hi
It is all good now.
Thanks
Glad to hear that,
Feel free to drop a note for any help in the future.
Cheers
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