Cannot setup freshdesk app.

Hi.

Just double checking:

1. Are you using latest available FreshDesk app? Did you Delete App Data (Clean up), Uninstall and Reinstall?
2. Are you using Custom URL? If using Custom URL, try using the default / standard URL.
3. If I recall correctly, it does not requiere “https://”. Did you try that?

So odd.

Thanks for sharing the workaround. Glad to know it is working for you now, at least that way.

Thanks LizaAlice01,

as I wrote the tablet was connecting via a browser, just not via the app.

FYI I have a stable, fibre ADSL connection 50Mb down, 5Mb up.

If you're having trouble setting up the Freshdesk app, don’t worry—it happens to the best of us! Here are a few steps you can take to troubleshoot the issue:

1. Check System Requirements: Ensure your device meets the minimum requirements for running the Freshdesk app. Sometimes, compatibility issues can cause setup problems.

2. Update the App: Make sure you’re using the latest version of the Freshdesk app. Outdated versions can lead to bugs or setup errors.

3. Verify Login Credentials: Double-check your login details, including your domain, email, and password. A small typo can prevent you from accessing the app.

Having trouble setting up the Freshdesk app can be frustrating, especially when you're trying to streamline support. It's similar to when users first explore features in the MX Player Popular App — once things are properly set up, everything runs smoothly and makes a big difference in productivity and user experience!

I’ve been trying to set up the Freshdesk app too and ran into some issues. Was hoping to use it to manage customer inquiries about our Shake Shack drinks menu more efficiently. Hope there's a fix soon!

Sounds frustrating — sometimes even the simplest setup can get stuck like that. I had a similar headache with another service, and it turned out to be a small verification issue. Reminds me of when I did a str login 2025 — double-checking every little detail made all the difference. Maybe try clearing the app cache or re-installing; sometimes a fresh start fixes stubborn errors.

That sounds frustrating—especially when everything seems to be working on desktop. I had a similar issue with another app where the URL was recognized on web but not in the Android version. Turned out it was related to app cache and system webview updates. You might also want to check if the Freshdesk app has any background restrictions on your Lenovo M8.

Been troubleshooting stuff like this a lot lately—maybe too much screen time thanks to games like summertime saga, which always reminds me how smooth UX can make or break the experience!

"Having trouble setting up the Freshdesk app can be frustrating, especially when you just want smooth communication and support tools to work. I’ve faced similar setup challenges with other platforms, but found that switching focus for a bit — like relaxing with Castle TV — can help reset the mind before trying again."

Sorry to hear that you’re having trouble setting up the Freshdesk app. 🚨 Sometimes it’s due to configuration issues or missing permissions. Double-check the installation steps, clear cache, and try reinstalling. If the problem continues, reaching out to Freshdesk support might solve it quickly. Semaken STR

If you’re having trouble setting up the Freshdesk app, don’t worry — it’s a common issue and can be fixed easily. Try these quick troubleshooting steps:

1. Check System Requirements: Make sure your device meets the minimum requirements for running the Freshdesk app. Compatibility issues can sometimes prevent proper installation or setup.

2. Update the App: Ensure you’re using the latest version of Freshdesk. Older versions may contain bugs or cause setup errors that are fixed in newer releases.

3. Verify Login Credentials: Double-check your login details — including your domain, email, and password. Even a small typo can stop you from signing in successfully.

Hi!

It sounds like the app might be having trouble recognizing the URL on Android even if it works on desktop. Sometimes, Freshdesk requires the URL to include the full protocol (https://) or the company subdomain exactly. Also, make sure the app has the necessary permissions for notifications and background data, otherwise reminders can fail.

I’ve been experimenting with a small project that tracks app issues and setups, and you might find it useful for troubleshooting: Summertime Saga Ios 

Hope that helps, and good luck getting it working on your Lenovo tablet!