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Design for salesforce teams

  • January 2, 2025
  • 1 reply
  • 14 views
Noamf
Apprentice

Hi, 

 

Can some share a design for support ticketing system he created ? 

We have 4 different saleforce team I need a design how to handle workflow for the different teams

 

Thanks

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mahendarsingh
Community Manager
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  • mahendarsinghCommunity Manager
  • Community Manager
  • 117 replies
  • January 3, 2025

Hi ​@Noamf ,

I hope you are doing well :)

I understand that you require design for ticketing system. Can you please elaborate on your usecase because you can use webhooks in Freshdesk to make external calls. 

Feel free to respond to this thread for any queries :)

Thank you

Mahendar, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)

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