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Freshdesk support no response in 11 days

  • October 20, 2025
  • 1 reply
  • 56 views
rrochell
Apprentice

Hi Everyone,

Just wanted to ask if anyone else is having bad customer support, I've been waiting 11 days for a response from the billing department, I've chased multiple times and no response.

    1 reply

    Kamakshi V
    Community Manager
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    • Kamakshi VCommunity Manager
    • Community Manager
    • October 23, 2025
     

    Hello ​@rrochell 

    I’ll reach out to the Support team and have them connect with you directly. Sorry for the inconvenience caused.

    Freshworks Community Manager
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