I’m testing Freshworks on a free account, but I got the error that my outgoing emails are blocked. I can’t really test the service if I cant send emails. can you help me?
Thats my URL
https://hparral.freshdesk.com/
Thanks in advance
+7- Community Manager
- 124 replies
Hi
Greetings from Freshworks community. I will create a support ticket on your behalf and get back to you via email regarding this. I wish you a nice day ahead!
Yusuf Ahmed, Freshworks Community ||Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
1 person likes this
+3I’m sure you've already done this, but did you verify your email address? When you create the email there is a verify button which sends an email to that address. You have to click on the link in the email to verify, proves it’s an email address you own.
You might also need to configure DKIM. I’m no expert but I believe that also sort of verifies you own the domain that you are trying to email from.
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