On my freshdesk page a user cannot submit a ticket because this message displays:
We are sorry. You have been restricted from accessing this helpdesk page
can sobody tell me what to do?
the url is: https://legalia.freshdesk.com/support/home
thx
Solved
restricted helpdesk page
Best answer by Aishvarya
Hi
Greetings from the Freshworks community!
We have fixed the issue you have reported regarding ticket creation from the support portal, please monitor the same. If you face any discrepancies, please write to support@freshdesk.com and we would be happy to help!
+6Hi
Greetings from the Freshworks community!
We have fixed the issue you have reported regarding ticket creation from the support portal, please monitor the same. If you face any discrepancies, please write to support@freshdesk.com and we would be happy to help!
Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
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