Hi,
I just newly signed up with the trial account but keep on getting this issue when creating tickets:
https://global7925.freshdesk.com/
Appreciate your immediate response on this as this is needed for a client demo. Thanks!
Solved
We are sorry. You have been restricted from accessing this helpdesk page.
Best answer by Helina
Hi Robert,
Greetings from Freshworks community. We can understand that you are facing issues in accessing the portal.We have checked on this and can confirm that your account has now been whitelisted, so you should be able to access it without any issues.
If you’re still facing any problems, please drop an email to support@freshdesk.com and our team will be happy to help.
Regards,
Helina
+1- Community Manager
- Answer
Hi Robert,
Greetings from Freshworks community. We can understand that you are facing issues in accessing the portal.We have checked on this and can confirm that your account has now been whitelisted, so you should be able to access it without any issues.
If you’re still facing any problems, please drop an email to support@freshdesk.com and our team will be happy to help.
Regards,
Helina
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