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We are sorry. You have been restricted from accessing this helpdesk page.

  • Mar 27, 2026 6:35 AM UTC
  • 2 replies
  • 284 views

robertocestina_personal
Apprentice

Hi,

 

I just newly signed up with the trial account but keep on getting this issue when creating tickets:

https://global7925.freshdesk.com/

 

Appreciate your immediate response on this as this is needed for a client demo. Thanks!

Best answer by Helina

Hi Robert,

 

Greetings from Freshworks community. We can understand that you are facing issues in accessing the portal.We have checked on this and can confirm that your account has now been whitelisted, so you should be able to access it without any issues.

 

If you’re still facing any problems, please drop an email to support@freshdesk.com and our team will be happy to help.

 

Regards,
Helina

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2 replies

Helina
Community Debut
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  • Community Debut
  • Answer
  • Mar 30, 2026 10:51 PM UTC

Hi Robert,

 

Greetings from Freshworks community. We can understand that you are facing issues in accessing the portal.We have checked on this and can confirm that your account has now been whitelisted, so you should be able to access it without any issues.

 

If you’re still facing any problems, please drop an email to support@freshdesk.com and our team will be happy to help.

 

Regards,
Helina


Emmasmithkept

You can have who the device is assigned to and also have SCCM or Intune write to say who last logged into the device. SCCM also has the time-stamp of when they last logged in. wafflemenus. us