Anyone had any luck adding “Description” to the Ticket List view instead of or in addition to “Subject”?
Anyone had any luck adding “Description” to the Ticket List view instead of or in addition to “Subject”?
I don’t think that is a feature today. I do know if you mouse over the subject, it gives you a preview of the description.
Hi.
Exactly as Keefe suggested. That may be also too much data to display,
Regards,
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