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Advanced Freshservice Training

  • Jun 2, 2023 12:42 PM UTC
  • 3 replies
  • 158 views

michaelmartel
Skilled Expert
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We’re looking for options for training our Freshservice admins on all the features in the Workflow Automator, APIs, web requests, JSON, expressions, etc. I believe Freshworks is leaving a lot of money on the table by not offering training such as this. We would easily pay several thousand dollars per person for training so we can fully utilize our system.

Since Freshworks doesn’t offer this, can anyone suggest a training course that would get us up to an advanced level?

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3 replies

Surbhi
Community Debut
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  • Community Debut
  • Jun 2, 2023 12:46 PM UTC

Hi @michaelmartel 

Can you please share with us your Freshservice account URL ?


keefe.andrews
Top Contributor ⭐
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  • Top Contributor ⭐
  • Jun 2, 2023 12:49 PM UTC

First place I would look for outside support is their partner network: https://www.freshworks.com/company/partners/find-partners/


michaelmartel
Skilled Expert
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  • Author
  • Skilled Expert
  • Jun 2, 2023 12:55 PM UTC

@Surbhi why do you want our url?