Client Script on Servite Item

+7

Is there a way, I can use Client Script, or UI script on a Service item/Service Catalog.

I want to fill in data based on fields, dependent fields, and add custom logic.

Thanks!

+14

Is there a way, I can use Client Script, or UI script on a Service item/Service Catalog.

I want to fill in data based on fields, dependent fields, and add custom logic.

Thanks!

You can use the API to create service items and create service request with that service item.
Can’t update the service item via API.

If you use custom objects for drop down you can update the custom object
https://api.freshservice.com/v2/#custom-objects

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