I don’t like how a user can mistype the default email address and create new/potentially invalid requester records. I want that to be a lookup over requesters.
In what way can we bypass the default behavior? Other areas allow user lookups with the type ahead/search control.
+8Hi Jason,
Greetings from Freshworks community. We can see that a support ticket has already been raised by our agent regarding the lookup field. We will communicate with you over that ticket and provide updates on the same.
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