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“From Tickets to Trends: How Freshworks Data Can Drive Predictive Customer Experiences”

  • July 23, 2025
  • 0 replies
  • 6 views

Ijaz Bhatti412
Apprentice

Most companies use CRMs and helpdesk software reactively. This article will explore how businesses can use Freshworks’ data analytics to move from reactive support to predictive service, improving retention, sales, and satisfaction.