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How Freshworks AI is Transforming Customer Support: A Complete Guide

  • February 26, 2025
  • 1 reply
  • 56 views

In today’s fast-paced world, customer support teams are under constant pressure to deliver quick and efficient solutions. With the rise of AI, tools like Freshworks are revolutionizing the way businesses handle customer queries.

In this post, we’ll explore:

  • The key features of Freshworks AI.

  • Real-world examples of AI improving agent productivity.

  • Tips to integrate Freshworks with your existing tools.

For more insights, check out this detailed guide on Rate Today.

What are your thoughts on AI in customer support? Share your experiences below!

1 reply

danielcarter
Community Debut
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  • Community Debut
  • September 28, 2025

 

Freshworks AI is really changing the game in customer support — faster replies, smart ticket routing, and 24/7 help without extra staff. It's making support more efficient and customers happier.