Hi everyone! I’m Ana new here and excited to connect with you all!

I’ve just joined the Freshworks community and wanted to say a quick hello. I'm looking forward to learning, sharing, and growing with fellow users, admins, and experts.

As someone who’s just getting started, I’d love to hear from you:

What are your best tips for a Freshworks newbie like me? Any hidden gems or must-know features I should check out?  Are there any go-to resources, templates, or workflows you swear by?

Feel free to drop your advice, favorite tools, or even a quick intro about yourself. Would love to hear how you’re using Freshworks in your world!

Thanks in advance – let’s make this journey a fun one!

—Ana