Great thread — always interesting to see how municipalities across Ontario are implementing digital tools like Freshservice.

We work closely with various communities in the Muskoka region where seasonal demand often spikes, especially around tourism. For example, in areas like boat rentals in Muskoka, coordinated scheduling, maintenance, and support systems are crucial — and platforms like Freshservice can really streamline those operations.

Would love to hear how other municipalities are tailoring Freshservice to local needs!