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Question

reactivate multiple requesters easily/quickly

  • April 20, 2023
  • 1 reply
  • 213 views
M
Skilled Expert
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Is there a way to activate many requesters in bulk? Due to some unrelated work (I think), I have around 300 requesters that are currently deactivated in freshservice, and I want to re-activate them.

- Mariam

    1 reply

    Surbhi
    Community Debut
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    • Surbhi
    • Community Debut
    • April 20, 2023

    Yes, it is possible. 

    1. Click on ‘Deactivated’ tab. You will see all your deactivated users here. 
    2. Use the checkbox to select all the users on that page. and then click Reactivate.

      PFA the screenshot for reference.


    Note: You will not be able to select all 300 together It will need to be done page by page.

     

     

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