We are wanting to add a approval process to our tickets.
how do we add the users managers to be able to approve any request?
Question
Setting up approval process (Hierarchy) for tickets reguesting an email or device
+9- Community Manager
Hi Team,
I hope you are doing well :)
I understand that you want to setup approval. Is this issue related to Freshdesk or Freshservice.
Feel free to respond to this thread for any queries :)
Thank you
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