We are wanting to add a approval process to our tickets.
how do we add the users managers to be able to approve any request?
Question
Setting up approval process (Hierarchy) for tickets reguesting an email or device
+9- Community Manager
Hi Team,
I hope you are doing well :)
I understand that you want to setup approval. Is this issue related to Freshdesk or Freshservice.
Feel free to respond to this thread for any queries :)
Thank you
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.