Hi everyone,
I’m researching service businesses in tourism-heavy areas, and one example I found is a provider offering Muskoka boat rental via this site: boatrentalscanada.com/boat-rentals-muskoka/.
I’m curious — for those who have worked in or studied seasonal service industries:
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What are the biggest operational challenges (staffing, maintenance, weather, permits)?
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How do you manage peak season demand and off-season downtime?
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What strategies help maintain customer satisfaction in a business that’s inherently weather-sensitive?
Happy to hear from anyone with experience or insight!