Hi everyone,
I'm evaluating Freshworks for a medical billing business and I'm trying to decide which plan would be the best fit.
My company website is:
https://smartrcmsolutions.com/
We mainly want to manage customer inquiries, sales leads, and support requests in one place.
For those already using Freshworks:
- Which product and plan would you recommend?
- Which automation features have been most useful?
- Is the Pro plan worth it for a small business?
Thanks in advance for your suggestions.
