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#8280678 Freshservice account has disappeared from our organisation account

  • February 17, 2021
  • 2 replies
  • 33 views

Reposting ticket here in hopes of actually getting a response and hopefully a solution:

 

Best answer by grayeson

This issue finally got “semi” resolved today. We now can at least access our account. Just waiting on migration of the account so we can add it back to our organization account. 

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2 replies

  • Author
  • Skilled Expert
  • Answer
  • February 24, 2021

This issue finally got “semi” resolved today. We now can at least access our account. Just waiting on migration of the account so we can add it back to our organization account. 


rajagopal.baladhandayutham
Community Manager
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Hi,

Hope you were able to migrate your account to your organisation as mentioned on the support ticket. Do reach out to our support team for any further assistance on this.

Thanks,

Rajagopal