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Hello,
 

I have a customer with a quite extensive Service Catalogue.

But, there are a lot of items that don't have a text paragraph.

Does anyone know if there is still an option to add a text paragraph to all the items at once?

Looking forward to hear from you!


GreetZ!

Chris.

HI.

I’m not sure if such a feature in the GUI exists, but I guess using API is your friend here.

 

Regards,

Elvis.

Hi @Chris S. I would reach out to support@freshservice.com and see if they can help you here. My guess is that the most efficient way would be to run a script using, as @eeha0120 mentioned, the freshservice API. Could grab all the service items and run an update request to add the paragraph field.

Take care!

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