Hello,
Does anyone have a good solution regarding Software used by user?
I would like to create a flow as part of the offboarding process where a comment is created with a list of all the software used by the user. Is this possible?
Answer
Add to comment - List of software used by user
+5Best answer by afautley
Hi,
I've not done this myself but i would imagine this would be possible through API calls.
https://api.freshservice.com/#software
there looks to be some powerful API’s there for you to choose from I'm guessing you’ll need “List all Software” you could then use the information from the API call to add a comment to the ticket...
+11- Top Contributor ⭐
- Answer
Hi,
I've not done this myself but i would imagine this would be possible through API calls.
https://api.freshservice.com/#software
there looks to be some powerful API’s there for you to choose from I'm guessing you’ll need “List all Software” you could then use the information from the API call to add a comment to the ticket...
+5Hi,
I've not done this myself but i would imagine this would be possible through API calls.
https://api.freshservice.com/#software
there looks to be some powerful API’s there for you to choose from I'm guessing you’ll need “List all Software” you could then use the information from the API call to add a comment to the ticket...
Oh, Thanks afautley! This is exactly what im looking for.
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