How do you add a custom field to the service item subject field? If the Custom Item is a text Box named “Brief Description of Device” this is what I have tried and it dose not work for me {{custom_field.cf_Brief_Description_of_Device}} any ideas?
Answer
Adding a Custom field to the Service Item subject
+1Best answer by ColePatterson20
Figured it out for anyone wondering its the “Insert Placeholders” button on the right hand side.
it added {{custom_field.cf_brief_description_of_device}}
+1Figured it out for anyone wondering its the “Insert Placeholders” button on the right hand side.
it added {{custom_field.cf_brief_description_of_device}}
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