None of my crew can log into Freshservice. Getting message “You are not allowed to access this page!”
Tied in with Microsoft SSO.
Answer
Admins unable to log into Freshservice
Best answer by rajagopal.baladhandayutham
Hi Gary,
The issue with login has been resolved, your agents should not be facing any issues while accessing Freshservice.
+4Hi Gary,
We are currently facing an issue where customers are experiencing issues logging into Freshservice instances now.
Our best minds are working to have this addressed and we will be periodically updating the status page.
Status page Incident: https://freshservice.freshstatus.io/incident/152069
We shall keep you updated on the progress of the same and we deeply apologize for the inconvenience caused.
Thanks,
Team Freshservice
+6- Community Manager
- Answer
Hi Gary,
The issue with login has been resolved, your agents should not be facing any issues while accessing Freshservice.
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.