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i have three level of approval sending after one approver the request, it goes to next. 

But when 2 or 3rd approver reply the 1st approver should get a notification and the 1st should be directly able to reply to the 2or3rd approver.

All these has to be capture as a note in ticket

Hi @alyssia.correa and @Kamakshi V 

Could this be converted into an Idea entry?

Currently, this is a duplicate post to this:

approvers communincation | Freshworks Community


Regards,

Elvis.