Skip to main content

asset field in new ticket form

  • June 18, 2017
  • 2 replies
  • 46 views
A
Contributor

How can i hide asset field from the incident form? I don't want my customers to see this. Any help?

    This topic has been closed for replies.

    2 replies

    M
    Contributor

    Hi Sameer, 


    Navigate to Admin -> Field Templates, select the Description field and uncheck the Allow requestors to attach asset.

    Hope this helps. 


    image


    A
    Contributor
    • a.shafi
    • Author
    • Contributor
    • June 19, 2017

    Thanks bro. 

    Terms of UseAccessibility statement